- Is it a good idea to find a domestic helper and handle the paperwork on our own?
If we can find a helper who is highly recommended by a trusted friend, it may be a good idea to employ that helper. However, there have been cases where the friend over-sold the helper’s skills just to be rid of her. There is also the possibility that the helper may fit in with our friend’s family but not with ours. Still, it is a good idea to give the recommended helper a chance to work with our family and see how it goes. If it works out, great! If it does not, at least both of us gave it a shot. If we would like to save on agency fees, then filing the application on our own is fine.
However, there is a lot that needs to be done before the Ministry of Manpower (MOM) approves the application, such as getting written consent from the helper’s current employer and ensuring that she has undergone a medical examination. Detailed instructions, employer guidelines and the necessary application forms can be downloaded from the MOM website at www.mom.gov.sg.
- Where do maid agencies find their helpers? And how will we know if they are good?
Many maid agencies have their own international partners who supply to various countries as well as to best maid agency in Singapore. Some agencies source their helpers locally. These helpers are generally trained in the overseas centers.
Whether the helper is “good” is dependent upon her experience, and whether her character matches our needs and requirements. Even so, we will still need to train our helper once she’s working with us, so she will know exactly how you want things done. For example, many helpers are social media-savvy and have smart phones. And while we cannot prohibit our helper from using these, we can talk to her about her usage so her work is not affected.
- How do we identify if a helper is right for our family?
This is a tough question to answer. Hiring a helper is often similar to a marriage: If it does not work out, then it does not work out. Firstly, interview the helper in person: Ask about her character, her hobbies and what she does on her days off. Ask her also what a typical work day is like with her current employer. Her answers should give us a good idea of whether she is the right fit for our family.
Additionally, let her know what her job scope will be if she is hired, and what will be expected of her in our home, so that she can decide if this is what she is really looking for. Ask her about her expectations for the new job – salary, curfew time and how she wants issues to be resolved – and share our house rules with her. It is important to keep the channels of communication open always, so we would not have any misunderstandings. For more details about katong shopping centre maid agency click here.